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Steve reads his Blog

Sep 3, 2021

Shortly after we launched RapidStartCRM back in 2015, a couple of competitors followed us into the emerging space we identified. They are gone now, but new ones occasionally pop up. I hear "imitation is the sincerest form of flattery".

First Mover Advantage

As the very first simple-to-use CRM solution built...


Aug 30, 2021

It seems like a couple of times a week I get a panicked message from a customer who saw the dreaded alert: "Your organization (tenant) is over capacity" in the Power Platform Admin Center. Sometimes they are over a little, and sometimes they are using 500% or more of their allocated capacity. Let's chat about this...


Aug 27, 2021

One of the smartest things I have done in a while was to introduce a monthly Principals call with our customers. Our customers are all very happy with our team, so why rock the boat by injecting myself? For the same reason I might tell the waiter that my food is "fine" when it isn't.

The Owner's Dilemma

Every single day...


Aug 24, 2021

I have had my head down for a while working on the next version of RapidStartCRM. We also recently deployed RapidStartCRM for our own support operations. In the process, I came across a few items that I thought would be of interest to the users of our free app, and since they would also work for any Power App, including...


Aug 2, 2021

I have had my head down working on some big things, and it has been a while since you heard from me. Well, I'm getting back to it with a follow-up chat with Toby Bowers, the Leader of the Microsoft Bizapps ISV Program. I managed to catch him in his car, and got a great update on some new things happening in the ISV...